Please contact us if you cannot find an answer to your question.
How do you conduct training?
MFour Enterprise Training is done online through Zoom. Book an online appointment through the website.
Who do we train?
MFour Enterprise training is geared towards technicians and administrators who want to know more about their phone system and be able to carry out basic administration.
How can we make payments for training?
MFour Enterprise offers a security link that allows you to make payments with a credit card or through e-Transfer. Contact us if you are paying by check.
Do you provide remote or online support?
Yes, MFour Enterprise does offer remote support. Please ensure to fill out the information form for remote support.
What phone system do you support?
MFour Enterprise provide support for Avaya IPO, Nortel, BCM and CS1000. We focus on Voicemail, Voicemail to Email, Call Attendant and Software changes. We have over 21+ years of experience in Communication IT and Telecommunication.
Are there on-site services?
MFour Enterprise do not typically go on-site unless we can make a pre-arrangement. Please email us at support@mfourenterprise.ca with the subject "Site Visit Request" and we will let you know.
How do you provide Communication IT or Telecom consultancy?
MFour Enterprise offer consultation over Zoom by appointments. Book an online appointment through the website.
How can our consultations benefit you?
MFour Enterprise can provide the needed requirements and best practices. We can give you the solution that best fits your budget and needs. This will enhance your business' communication services.
What are the areas that you provide consultancy?
MFour Enterprise can guide you in setting up Call Flows, Voicemail Attendant, Call Centres, Voicemail to Email and Phone Users issues. We can also help with various data and internet requirement for your SIP/VoIP platform.