FREQUENTLY ASKED QUESTIONS

How do you conduct training?

MFOUR Enterprise Training is done online through Zoom, book using the online appointment link

Who are the target audience?

MFOUR Enterprise training is gear for technicians and Administrators who wants to know more about their phone system and be able to carry out basic administration.

How can we make payments for training?

MFOUR Enterprise offers a security link that you can make payments with a credit card or contact us if you are using a check.

Do you provide remote or online support?

Yes, MFOUR Enterprise do offer remote support. Please ensure to fill out the information form for remote support.

What phone system or  do you support?

MFOUR Enterprise provide support for Avaya IPO, Nortel, BCM and CS1000. We focus on Voicemail, Voicemail to Email, Call Attendant and Software changes. We have over 21+ years of experience in Communication IT and Telecommunication.

Do you do site visit?

MFOUR Enterprise do not typically  go onsite unless we can make a pre-arrangement. Please email below with the subject "Site Visit Request" and we will let you know.

How do you provide Communication IT or Telecom consultancy?

MFOUR Enterprise offer consultation over Zoom by appointments. Please choose the corresponding link to make your appointment. 

Why do we need consultancy?

MFOUR Enterprise con provide the needed requirement and best practise. We can give you the solution that fit your budget and your requirements. Thus maximize your business output.

What are the areas that you provide consultancy?

MFOUR Enterprise can guide you in setting up Call Flows, Voicemail Attendant, Call Centres, Voicemail to Email and Phone Users issues. We can also help with various data and internet requirement for your SIP/VoIP platform.